Tuesday, January 12, 2010

AMEX web problem?

I tried to apply an AMEX credit card via http://www.americanexpress.com/, everything looks good.

Two days after, I tried to check my application status and got nothing from https://www.americanexpress.com/applicationstatus/. After phone conversation with AMEX customer service, it is confirmed there is no application records in their system.

There must be some problem in AMEX internal system. Now I am hesitated. Can I trust this company?

No comments: